Data Requests

In plain English: How to ask for your DashPoint account to be deleted, request a copy of your personal data, or make any other data protection request.

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1. Your Rights

Under data protection regulations, you have the right to request deletion of your account or access to the personal data we hold about you. Requests go straight to our support inbox — pick the option that fits and we'll take it from there.

2. How to Make a Request

  • Delete my account — ask us to permanently delete your account and the personal data linked to it.
  • Access my data — request a copy of the personal data DashPoint holds about you.
  • Something else — corrections, processing objections, or any other data-related request.

Please include the email address linked to your DashPoint account so we can verify your identity.

3. Our Data Protection Commitment

At DashPoint, we are committed to protecting your privacy and ensuring that you have control over your personal data. We process all data requests in accordance with the UK GDPR and applicable data protection laws.

  • Account deletion requests are typically processed within 30 days.
  • Data access requests are typically processed within 30 days.
  • We may ask for additional verification to confirm your identity before processing certain requests.

4. Contact

Reach our Data Protection team directly at:

support@dashpoint.uk

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Contact

Questions about this document? Contact DASHPOINT LIMITED (company no. 16792461) at support@dashpoint.uk.

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Make a request online

We only ask for the email so we can find your account and reply — we'll request further identity verification only if it's genuinely needed.

Prefer email? Write to support@dashpoint.uk — both routes reach the same team.